CPH 528 Management Practice & Quality Improvement in Health Care & Public Health Organizations

Credits: 3
Introduction to leadership and management, focusing on effective strategies for creating a productive work environment through techniques like conflict resolution, building collaborative teams, and providing team leadership. Issues of measuring, managing and improving the quality of health care will also be addressed. Current national efforts in performance measures in public health (i.e. county certification) are discussed. Case studies taken from public health departments and other settings will be used to master problem-solving methods.

Graded: A-F
May be taken only once for credit